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Virginia's credit repair specialists Richmond, VA — 37.5407° N / 77.4360° W

Your credit,
rewritten.

Credit Repair VA removes the errors, unfair marks and outdated accounts dragging your score down — then rebuilds positive history with a plan built around your goals. Based in Richmond. Working statewide. In your corner under federal consumer law.

Est. 20121,900+ clients servedFCRA / CROA compliant Scroll
The record so far
Average score increase
first six months
0
Points, average
Negative items removed
since 2012
0
Items deleted
Clients served
across Virginia
0
Clients
Years of practice
same old town
0
Years
02 — Why us

Chosen for the boring reasons

Flashy guarantees are illegal in this industry. So we built a practice out of the things that actually move scores: documentation, deadlines and federal law applied on your behalf, every forty days.

More about the firm
/01

Radical transparency

Every letter we draft lands in your client portal before it hits the mailbox — with a plain-English note on why we sent it and what should happen next.

/02

A federal toolkit

The FCRA gives you the right to challenge anything inaccurate, misleading or unverifiable. Most people never use it. We use it every single day.

/03

No lock-in

Month-to-month, cancel anytime, and never a charge before the month's work is performed. We keep clients with results, not contracts.

/04

Local and accountable

A real office in Richmond, a phone number a human answers, and case managers who know your file by name — not a ticket number.

03 — Client outcomes

I walked in with a 548 and a drawer full of denial letters. Eleven months later I closed on a house in Midlothian at a rate I didn't think I'd ever qualify for.

Danielle R. — Homeowner, Chesterfield

Three medical collections I'd fought for years came off in two dispute rounds. The wildest part? I watched every letter go out in the portal before the bureaus even opened them.

James T. — Business owner, Richmond

What sold me was what they refused to promise. They walked me through the law instead — then quietly over-delivered on everything they could control.

Angela M. — Teacher, Virginia Beach
Services — the practice

What we fix, and exactly how

No magic, no secret letters, no overnight fixes. Just federal consumer law applied precisely, relentlessly and in the open — by people who do this every day.

Credit report audit in progress
01

The credit report audit

Before we dispute a single item, we read everything. A full tri-merge audit across Equifax, Experian and TransUnion, hunting for reporting errors, re-aged accounts, duplicate entries, mixed files and the quiet fingerprints of identity theft.

  • Tri-merge report pulled and parsed line-by-line
  • Error map ranked by score impact
  • Identity-theft red-flag scan
  • 20-minute findings call — free, no obligation
Dispute letters being prepared
02

Bureau disputes

The heart of the practice. We draft and mail strategic disputes that invoke your rights under the Fair Credit Reporting Act — then hold the bureaus to their 30-day investigation clock. When an item can't be verified, the law says it has to come off.

  • Custom-drafted dispute letters, never boilerplate
  • Method-of-investigation requests
  • New dispute round every 35–45 days
  • Escalation when investigations stall
Negotiating with creditors
03

Creditor interventions

Some items are better fought at the source. We engage original creditors and collection agencies directly — goodwill adjustments, validation demands and pay-for-delete negotiations that resolve the debt without wrecking the score.

  • Goodwill campaigns for isolated late payments
  • Debt validation letters under the FDCPA
  • Pay-for-delete negotiation
  • Settlement strategy that puts score first
Rebuilding credit history
04

Score rebuilding

Deletions are half the job. The other half is engineering positive history — utilization sequencing, tradeline strategy and disciplined habits that keep your score climbing long after you graduate from the program.

  • Utilization and payoff sequencing plan
  • Secured tradeline setup and monitoring
  • Authorized-user strategy where it makes sense
  • A 12-month personal rebuild roadmap
Business credit building
05

Business credit

Separate your personal score from your business ambitions. We build EIN-based credit profiles with vendor tradelines and reporting accounts that open real lending doors — from Net-30 vendors to bank-tier financing.

  • EIN profile and foundation setup
  • Net-30 vendor tradeline placement
  • Reporting to Experian Business and D&B
  • Tier progression toward bank-level credit
Straight pricing

No contracts. No surprises.

The Audit

The full tri-merge audit, your personal error map and a 20-minute findings call. Walk away with the map even if you never hire us.

$0One-time
Book the audit

Core Repair

Most chosen

The complete dispute engine: unlimited bureau disputes, creditor interventions, the live client portal and a monthly strategy review call.

$99Per month
Start Core

Rebuild Pro

Everything in Core, plus rebuild coaching: utilization planning, secured tradeline setup and a business-credit starter track.

$149Per month
Start Rebuild

No contracts, no cancellation fees, and — as required by federal law (CROA) — you are never charged for a month's services before that work has been performed. The average engagement runs four to seven months.

The process

From no, to approved.

A disciplined four-to-seven-month campaign — not a mystery box. Here's exactly what happens at every step, and what you'll be doing while we do it.

Current step 01 / 05
01

The free consultation

A no-pressure call to pull your tri-merge report and read it together. We map every negative item, check for identity theft, and tell you honestly whether we can help — some files we'll turn away.

Week 0 — 20 minutes

You doShow up with questions. That's it.

02

Your custom game plan

We rank your negative items by score impact and difficulty, then build a dispute calendar that front-loads the items most likely to move your score first. You see the whole plan before we mail a thing.

Within 48 hours of audit

You doApprove the plan and grant dispute authority.

03

We go to work

Each round: freshly drafted dispute letters to the bureaus, interventions with creditors and collectors, and method-of-investigation requests that force real answers. When bureaus respond, the mail comes to you — you forward it, we adapt.

Every 35–45 days

You doForward bureau mail to your portal; keep card balances low.

04

You watch it happen

Every letter sent, every deadline tracked, every deletion logged. A running score tracker and a monthly review call keep the campaign honest — you'll never wonder what we're doing or why.

Live in your portal

You doRead the updates. Ask anything.

05

Rebuild and graduate

As deletions land, we pivot to rebuilding: utilization strategy, positive tradelines and habits that lock in your gains. You graduate with a plan that keeps the score climbing without us.

Months 4–7 typical

You doKeep the habits. Send referrals.

The first step

Costs nothing but 20 minutes

Book the free consultation
The firm

A local firm with a federal toolkit

Credit Repair VA was founded in Richmond in 2012 on a simple observation: credit reports are assembled by algorithms with a meaningful error rate — and almost nobody ever reads them. We read them for a living.

The Credit Repair VA office in Richmond

Founded by Marcus Whitfield — a former mortgage underwriter who spent a decade watching good people lose loans to bad data — the firm has grown by referral from a desk in Shockoe Bottom to a team serving clients across the Commonwealth.

We're not a call center and we don't run volume. Every client file is managed by a named case manager, every letter is drafted for your specific report, and every result is documented in writing.

Thirteen years in, we've removed more than 38,000 negative items — one carefully argued dispute at a time.

Working principles
/01

Read everything

Most disputes fail because nobody actually read the report. We audit first, argue second.

/02

Write like it matters

Because it does. Our letters cite the specific statute, the specific item and the specific reason — boilerplate gets ignored.

/03

Keep the client in the room

You see every letter before it's mailed and every response within the hour we receive it.

/04

Make no promises the law forbids

No "guaranteed deletions," no invented timelines. Process, documented, on schedule.

The people
Marcus Whitfield

Marcus Whitfield

Founder & Lead Advocate

Former mortgage underwriter. Has read more tri-merge reports than he'd care to admit — roughly forty a week since 2012.

Dana Reyes

Dana Reyes

Senior Case Manager

Eight years on the other side of the desk in collections. Knows exactly how agencies respond to validation letters — and when they don't.

Elliot Chen

Elliot Chen

Rebuild Specialist

Builds the graduation plans: utilization sequencing, tradeline strategy and the habits that keep scores climbing.

Where we stand with the law

CROA compliant

We follow the Credit Repair Organizations Act to the letter: no fees before services are rendered, no guaranteed outcomes, full written disclosures before you sign anything.

FCRA driven

Everything we challenge is grounded in your rights under the Fair Credit Reporting Act — accuracy, verifiability and timely investigation.

Cancel anytime

Month-to-month engagements. If we're not earning the fee, you shouldn't be paying it.

Questions

Straight answers, no fine print

FAQ

Nine questions we hear weekly

If yours isn't here, ask us directly — we answer questions whether or not you ever become a client.

Ask us directly

Completely. The Fair Credit Reporting Act gives every consumer the right to dispute information that's inaccurate, misleading or unverifiable — and requires the bureaus to investigate. Credit repair organizations are regulated under the Credit Repair Organizations Act, and we operate fully inside both laws.

No — and neither can anyone else, legally. Any company promising to remove a specific item by a specific date is violating federal law. What we can promise is process: every letter drafted, mailed and tracked on schedule, every round on time.

Most clients graduate in four to seven months. You'll often see the first deletions inside the first two dispute rounds — typically 35 to 60 days — but items vary wildly in difficulty. We'll give you an honest read after the audit.

Anything inaccurate, misleading, unverifiable or obsolete: late payments, collections, charge-offs, repossessions, foreclosures, medical bills, misreported student loans, hard inquiries and outdated personal data. Accurate, verified items generally stay — anyone who says otherwise is selling you something.

Not by itself — a paid collection can still report. That's why we negotiate: validation demands, goodwill adjustments and pay-for-delete agreements where the creditor will play. Sequence matters more than payment.

No. Disputes themselves carry no penalty. You may see small temporary movement while accounts update mid-investigation — that's normal and usually resolves in your favor.

The audit is free. Core Repair runs $99/month and Rebuild Pro $149/month — billed after each month's work is performed, cancellable any time, with no contract or cancellation fee.

No. Beyond being our policy, it's federal law: the CROA prohibits credit repair organizations from charging for services before they're performed.

We're Virginia-born and bred — but your FCRA rights are federal. Most of our clients are statewide, and we handle files across the country by phone, email and portal.

Get started

Let's look at your report

The audit is free, takes about 20 minutes, and you'll leave the call knowing exactly what's on your report and what can be done about it. Worst case, you get a map. Best case, you get your score back.

Office1717 E Franklin Street, Suite 300
Richmond, VA 23223
HoursMon–Fri 9:00–18:00
Sat 10:00–14:00
Prefers talking to humans? We do too.

A real person answers during business hours, and the average email reply lands inside four business hours.

Request received

Thanks — your audit request is on its way to our intake desk. A case manager will call within one business day to schedule your free consultation.

Reference — CRVA-0000
The office

1717 E Franklin Street, Suite 300
Richmond, VA 23223

Get directions